The NHS continues to see unprecedented changes in thhe way it delivers services. Change can be challenging,unsettling and hard to implement – especially in times of economic difficulty. Good processes, systems and ideas only go so far. Now, more than ever, it is crucial to focus on the behaviours that will create sustainable change.
This social influence approach to behaviour change has been developed in partnership with Influence At Work (UK) to support healthcare organisations operating in both primary and secondary care settings.