UK retailers are looking to invest in mobile and e-commerce, according to research from Martec International which was sponsored by BT Expedite.
The report found that many British businesses believe that IT investment in these two areas will be key to driving up sales in the future.
On top of this, the survey revealed that the number of firms already using mobile commerce has increased by 11 per cent in the last year, and a further 12 per cent are planning to take it up soon.
Richard Lowe, chief executive at BT Expedite, said: "There’s a positive indication of an increase of retailers planning to upgrade key business systems to keep pace with the continuing shift to multichannel retailing, as well as the growth of mobile internet access and mobile commerce."
Recently, Retail Gazette noted that companies should be looking to expand their online and mobile commerce services as more people are shopping on the internet nowadays.