Exceptional Client Service

BDO is committed to delivering Exceptional Client Service to all our clients and we are delighted that recent research by Lighthouse Global (Mid Market Monitor 2012) confirmed that we had the highest satisfaction rating of all the major firms.
 
According to our own client listening programme (2011 results), 90% of our clients would recommend us to their colleagues and peers and 72% of them have already done so. These are some of the things they say:
 
“Some of the ‘big 4’ deliver what they think you want; BDO sat down and discussed our needs and delivered them.”
REAL ESTATE AND CONSTRUCTION CLIENT
 
“We have been pleased and surprised at their understanding. We are able to talk to them and have technical conversations about things very particular to our business and the industry.”
LEISURE, ENTERTAINMENT & HOSPITALITY CLIENT
 
“We expect a very high level of client service from our advisors and we have found BDO to be both responsive and easy to work with. They have a commercial approach and take the time to understand the issues we face as a business.”
MANUFACTURING CLIENT
 
“We couldn’t put a price on what they did and the value we received. They really dropped everything to give us their full attention. Everything was of the highest quality and delivered on time ... We couldn’t have asked for a better service.”
TECHNOLOGY, MEDIA & TELECOMMUNICATIONS CLIENT
 
“BDO deliver exactly everything they said they were going to in the tender. Some companies dilute service after winning the contract. With BDO, everything they promised they delivered.”
NOT FOR PROFIT CLIENT